Print: Terms & conditions
Terms & Conditions
By placing an order with Réseau illlicoCard Inc., you agree to be bound by the following terms and conditions. By registering online and by placing any orders thereafter you agree to accept all terms and conditions of this agreement and create a legally binding contract with Réseau IllicoCard Inc.. for printing services.
Workmanship Guarantee
We guarantee all orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion.
Payment Terms
All orders must be prepaid due to the speed of our turnaround. Under NO conditions does IllicoCard.com print on terms or extend credit.
Refunds
Since each job is custom created for its owner, it can not be reused or resold. After production has commenced, ALL SALES ARE FINAL.
Customer must notify IllicoCard.com within 7 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive a replacement the customer must return 95% of the received product within 15 days (at their own expense) from the time when the delivery was received.
All new charges related to expediting printing (Rush Printing or Shipping) are NON REFUNDABLE, including those orders that are returned for any reason.
Right To Refuse
IllicoCard.com reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. We are not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to IllicoCard.com for printing and/or publication.
Accuracy of Quotes
Orders placed with IllicoCard.com are to the client knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.
Alterations and/or Corrections
You may not change artwork after it has been submitted. If you need to make changes to your order you must call and cancel the order placed and resubmit the proper artwork by placing a new order.
Liability
IllicoCard.com's liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. IllicoCard.com warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. IllicoCard.com makes no other warranty and no actions or words of IllicoCard.com or its officers, employees or agents shall constitute a warranty.
Electronic Manuscripts Images
It is the client responsibility to maintain a copy of the original computer files, artwork and transparencies. IllicoCard.com is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until IllicoCard.com can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise.
Indemnification
The customer represents that it has the legal right to produce all printed materials ordered from IllicoCard.com. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against IllicoCard.com based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by IllicoCard.com ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold IllicoCard.com harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending IllicoCard.com against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing IllicoCard.com for any legal fees and expenses it reasonably incurs in responding.
Overruns and Underruns
IllicoCard.com will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. This extra amount is normally to compensate for the industry standard variable consistency in cuts or colors. The generally accepted trade practice is plus or minus 10%. In the event of an underrun exceeding 10%, IllicoCard.com will bill for the actual quantity delivered.
Inkjet Proofs
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printer output. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices,and film-based proofs.
No refunds or credits will be given for a printed order which does not match your inkjet proof.
Disputes and Venue
For legal purposes, the venue for any dispute shall be Montreal, Quebec Canada.
Shipping and Delivery
Charges for delivery/shipping of printing and supplies from IllicoCard.com are not included in quotations unless specified. Because shipping carriers are beyond our control, IllicoCard.com is not responsible for delays and/or damage incurred during shipping .
Title for finished work passes to the customer upon delivery to the carrier at shipping point.
Standard UPS shipments are insured for $100. We will insure boxes for a higher amount at customers discretion and expense.
We are Not responsible for delays or damage incurred after your shipment has left our plant.
F.O.B.: Montreal, Quebec Canada
