Service Center We're here to help.

At the moment you submit your order, we start working on it to get it ready as quickly as possible therefore it cannot be changed. But, we'll do everything possible to cancel your order, give us a call right away and we'll do our best to cancel your order.
At the moment you submit your order, we start working on it to get it ready as quickly as possible. While we can't edit an existing order, it may be possible to cancel your order and apply a credit. Give us a call right away and we'll do our best to cancel your order.
We'll do everything possible to cancel your order because we can't edit the shipping speed of an an existing order. It may be possible to cancel your original order and apply a credit - want upgraded shipping speed? Give us a call right away and we'll do our best to upgrade your shipping speed.
Yes, most of our orders can be tracked. We understand how important it is to know the shipment status of your order, so we've put a tracking link in your shipment confirmation email.
We ship to over 125 different destinations and are adding new countries regularly. Please visit our Shipping and Delivery page for a complete list of countries that we currently ship to.

ILLICOCARD and other names, icons and logos associated with the products and services of ILLICOCARD are registered trademarks. They belong exclusively to ILLICOCARD. Therefore, unless clearly stated exceptions, it is strictly forbidden to use, modify, copy, distribute, transmit, reproduce, disseminate, publish, sublicense, and/or transfer for purposes other than those provided by the Management of ILLICOCARD, as it is forbidden to sell any information related to the use of products and services of ILLICOCARD or its website.

NOTE: YOU ARE CONCLUDING A LEGALLY BINDING AGREEMENT.

By using the services offered by ILLICOCARD, you accept the terms of use of its services including the limit of liability and their possible changes. We suggest that you periodically review these terms and conditions to be aware of any changes that might be made.

You are solely responsible for maintaining the confidentiality of your password and user name. ILLICOCARD cannot be held liable for unauthorized use of your account. In the event that the confidentiality of such information be compromised, please notify us as soon as possible to the following address: info@illicocard.com, and this, to prevent any fraudulent use of your identity. ILLICOCARD will also not be liable for any loss or damage that may result from such non-compliance with safety measures set forth in this section. You are therefore strongly advised to read the clause in the limit of liability contained in these terms and conditions to be aware of the extent of your responsibilities for using the services and products of ILLICOCARD.
Search engines, business cards and their contents are provided without charge by ILLICOCARD with no guarantee as to the accuracy or availability of their data. In addition, ILLICOCARD makes no representation as to the completeness of search results. The information on the Internet evolving constantly as are the sites which are available on it, therefore, it is impossible to make complete updates at any time. ILLICOCARD cannot be held responsible for the lack of completeness of a search. In addition, ILLICOCARD also cannot guarantee the confidentiality of information transmitted over the Internet, and thus cannot be held responsible for any damage caused by disclosure. The user shall bear exclusive responsibility. Finally, you understand and agree that ILLICOCARD cannot be held liable for any damage, whether direct or indirect, which could result from the use of its services.
You are solely responsible for the content and impact of the messages you post through our services. You should not use our services to carry, launch, make or send any study, any pyramid scheme, any contest, any string of letters (spam or spamming) or to make piracy (hacking), solicitation or commit any other wrongful act or recognized for illegal purposes. You are also prohibited from committing acts that could prejudice the rights of others and their enjoyment of online services. Although ILLICOCARD reserves the right to delete data at its discretion, this remains a possibility and not an obligation. ILLICOCARD also makes no representation regarding the control of the content of the information available, given the volume and speed of data transmission through the use of its services.
You remain still holds the copyright on all content and all information you submit through ILLICOCARD services; so you can at any time, delete or change, except after having shared with others who have not cleared them or if such information and content has been copied or stored by other users. However, you grant ILLICOCARD the right or use (license) of your content for distribution and promotion of your own professional services. This right is granted to ILLICOCARD by the mere act of submitting your content to its services, and it is offered free of charge and non-exclusive perpetual application. The right or license includes, inter alia, the right to use, reproduce, copy, in whole or in part, and display your content or information on its website, unless they are specifically excluded. You also agree that ILLICOCARD reserves the right to remove from its network any information deemed inappropriate or unsuitable or contrary to these terms of use and the rules in the code of ethics. So if you think a business card, a picture or any other material made available by ILLICOCARD violates any copyright that you own or control, please inform the management of ILLICOCARD following the mode of action established in the section entitled Notification of violation of copyright.
The terms of use of ILLICOCARD services are in place to protect our users and to maintain the quality of our services. Be aware that failure to respect and enforce the terms of use of our services can lead to automatically delete any account with ILLICOCARD.
The terms of use of ILLICOCARD services are in place to protect our users and to maintain the quality of our services. Be aware that failure to respect and enforce the terms of use of our services can lead to automatically delete any account with ILLICOCARD.
You agree to take up the cause of ILLICOCARD in the event that a legal proceeding against it, this following a breach of the terms of use of our services by you or any other user associated with your ILLICOCARD account.
Aware of the frequently raised issues regarding the movement of personal information over the Internet, ILLICOCARD likes to inform you of what information we collect when you visit the network ILLICOCARD.COM and also, when and why information is collected to ensure respect and protect your privacy. Be sure that no personal information will be collected without your consent. We ask that you read what follows and refer periodically to monitor the changes could be made.
During the registration process or when your account is opened to become a member of ILLICOCARD, we collect information such as your name, gender, email address and password (from that information required and collected, only your name, your first name and your city will be visible to other members). When you add additional information to your profile on your person or your private contacts, therefore we use cookies and other technologies to identify you and personalize your experience. Like all websites, and because of your use of the Internet, we receive data such as your IP address, the site links through which you come or leave the network ILLICOCARD, your operating system, type of browser, your mobile phone and your ISP. So we keep all the information you provide in connection with third party services accessible through the network such as polls and surveys or other research third-party company with your consent. The collection of this information to the network ILLICOCARD simply give you a service that meets your needs adequately. We use your data for you to share your information and contact other members, to manage your account and personalize the services offered to you and to send notifications to the ILLICOCARD network. We do not sell or rent or provide any way your personally identifiable information to third parties for commercial purposes.
You can modify, enhance or edit your personal and business cards via your My Services page. You can also decide which data you want to make accessible through your business cards, and check the messages you receive from the ILLICOCARD network and other members and check as well the arrangements for sending them (available soon on ILLICOCARD). You can change your preferences to control your visibility on the various boards, and then deactivate your ILLICOCARD account.
The misuse (eg : spam, harassment or other wrongdoing) of ILLICOCARD network is a violation of the Terms of Use or Privacy Policy of ILLICOCARD related to its services.

Your personal data are secured according to the rules of art and technology. Because the Internet does not provide a completely secure environment, then we cannot guarantee the security of information transmitted to ILLICOCARD. So, there is no assurance or guarantee that personal information will not be available, disclosed, altered or destroyed because of some problem or a flaw in our backup management, technical or physical. Therefore, you must keep your password secret and the information about your account, and check at any time access to your emails.

Please note: If you have any questions or comments regarding this Statement, please send them by email at the following address: info @ illicocard.com

illicoCard offers the quickest turnaround in the industry. Tried & Tested we ship on time and everytime!

Due to our large volume of orders and efficient processing techniques we are able to print each and everyday - therefore, while our competitors are still processing your orders, we have already processed, printed, cut and shipped out your order, all within a few business days.

By placing an order with illlicoCard, you agree to be bound by the following terms and conditions. By registering online and by placing any orders thereafter you agree to accept all terms and conditions of this agreement and create a legally binding contract with illicoCard for printing services.
We guarantee all orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion.
You are solely responsible for the content and impact of the messages you post through our services. You should not use our services to carry, launch, make or send any study, any pyramid scheme, any contest, any string of letters (spam or spamming) or to make piracy (hacking), solicitation or commit any other wrongful act or recognized for illegal purposes. You are also prohibited from committing acts that could prejudice the rights of others and their enjoyment of online services. Although ILLICOCARD reserves the right to delete data at its discretion, this remains a possibility and not an obligation. ILLICOCARD also makes no representation regarding the control of the content of the information available, given the volume and speed of data transmission through the use of its services.
Since each job is custom created for its owner, it can not be reused or resold. After production has commenced, ALL SALES ARE FINAL. Customer must notify illicoCard within 7 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive a replacement the customer must return 95% of the received product within 15 days (at their own expense) from the time when the delivery was received. All new charges related to expediting printing (Rush Printing or Shipping) are NON REFUNDABLE, including those orders that are returned for any reason.
illicoCard reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. We are not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to IllicoCard.com for printing and/or publication.
Orders placed with illicoCard are to the client knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.
You may not change artwork after it has been submitted. If you need to make changes to your order you must call and cancel the order placed and resubmit the proper artwork by placing a new order.
illicoCard's liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. IllicoCard.com warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. illicoCard makes no other warranty and no actions or words of IllicoCard or its officers, employees or agents shall constitute a warranty.
It is the client responsibility to maintain a copy of the original computer files, artwork and transparencies. illicoCard is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until illicoCard can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise.
The customer represents that it has the legal right to produce all printed materials ordered from illicoCard. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against illicoCard based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by illicoCard ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold illicoCard harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending illicoCard against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing illicoCard for any legal fees and expenses it reasonably incurs in responding.
illicoCard will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. This extra amount is normally to compensate for the industry standard variable consistency in cuts or colors. The generally accepted trade practice is plus or minus 10%. In the event of an underrun exceeding 10%, illicoCard will bill for the actual quantity delivered
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printer output. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices,and film-based proofs. No refunds or credits will be given for a printed order which does not match your inkjet proof.
For legal purposes, the venue for any dispute shall be Montreal, Quebec Canada.
Charges for delivery/shipping of printing and supplies from illicoCard are not included in quotations unless specified. Because shipping carriers are beyond our control, IllicoCard.com is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point. Standard UPS shipments are insured for $100. We will insure boxes for a higher amount at customers discretion and expense. We are Not responsible for delays or damage incurred after your shipment has left our plant. F.O.B.